Great question. During onboarding, you’ll work with our Onboarding Specialist to input your leave policies into our system. This includes parameters like tenure requirements, time available, pay, insurance plan, and more. When employees plan a leave, they fill in certain personal information (other things like tenure and salary we know from your census data) and our software checks that against your policies plus FMLA and applicable state leave laws to calculate eligibility and show employees their options. The result is an efficient, consistent, and reliable leave planning process that ensures compliance.  

No, though we strongly encourage companies to implement a paid caregiver leave policy. Check our Paid leave cost analysis tool to quantify the benefits of offering paid caregiver leave.

Yes! You can rely on us for caregiver leave compliance across all 50 states. With ever-changing leave laws and an increasingly distributed workforce, using software to handle compliance is becoming more critical than ever. 

We get it—planning and taking leave can be overwhelming, often during an already challenging time for people. That’s why our CLMS-certified Support Team is there to support employees every step of the way should they need it. Employees have unlimited access to our team via email or phone calls for more complex needs. And because our software handles the most complicated leave tasks like calculating eligibility or payroll, our Support Team members are there solely to help employees, resulting in our industry-leading average response time of just a few hours.

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Cocoon charges an upfront annual per employee per year fee based on company size plus a one-time implementation fee, giving employers transparency and predictability into their annual costs. All leave types are included in Cocoon’s standard pricing. Check out our pricing page for more details.